PRIVACY POLICY

Salt Optics, Inc. (“SALT,” “we” or “us”) respects your privacy and is committed to protecting the privacy and security of your personal information. This Privacy Policy describes SALT’s privacy practices regarding personal information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites or submit information to us. By accessing or using our Website and/or submitting information to us, you agree with this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Websites and/or provision of information to us after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

1. SCOPE

This Privacy Policy describes the treatment of information provided or collected from you by SALT.  SALT follows this Privacy Policy in accordance with applicable law in the places where we operate.  In some cases, we may provide additional data privacy notices specific to certain regions.  Those terms are to be read in conjunction with this policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, or otherwise submit an order, sign up for marketing communications, or contact us in any other form, and our practices for collecting, using, maintaining, protecting, and disclosing that information.  Please note that this Privacy Policy does not apply to information collected strictly in the context of business-to-business relationships or transactions.

Please keep in mind that when you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform.  Only the information we directly collect is covered by this Privacy Policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices.  Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third party payment processors

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Third party links

Our Website may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

2. INFORMATION WE COLLECT AND HOW WE COLLECT IT

Information that you provide:

• Personal Identifiers

We collect personal identifiers such as your name, shipping address, billing address, email address, phone number, profile and account registration information, and any other information you choose to provide, when you create an account, place an order, sign up for marketing communications, or contact our customer service. 

• Payment Information

When you make a purchase, we will collect that payment information including credit or debit cards, or other means of purchase. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment information.

• History of purchases and personal preferences

We receive and maintain information related to your purchase and return history, products you considered or were interested in, purchasing preferences and tendencies, and any information you provide through user feedback.

Information we collect when you use our Website:

• Device and Usage Information

We receive information about the device and software you use to access website and your interactions with our Website, including your IP address, the pages or other content you view, the searches you conduct, and the dates and times of your visits.

• Information from cookies and similar technologies

We receive information automatically from cookies when you use our Website, including your IP address and browsing activity.  We use required cookies to make our Website functional and maintain and operate our Website.  We also use cookies to improve your experience on our Website. Please see our Cookie section below for more information.

3. HOW WE USE AND PROCESS INFORMATION

SALT collects and processes personal information to:

• Complete purchase orders and deliver products, and facilitate returns and exchanges
• Complete payment transactions
• Establish and maintain your account and billing records, and maintain our relationship with you
• Provide customer service
• Protect your account and detect and prevent fraud
• Market new products, promotions, and updates
• Manage and protect our networks
• Research, develop and market new products and services
• Maintain, operate, and improve our Website and optimize your online experience
• For all other related legitimate business purposes

4. SHARING YOUR PERSONAL INFORMATION

Subsidiaries

The information we collect about you may be accessed by our wholly-owned subsidiary, located in France, as permitted by applicable law, which uses the information to provide customer service, to perform administrative tasks, and to conduct marketing services. Your personal data will be subject to safeguards and protections in accordance with applicable law and standards.  If you are a resident of the European Economic Area ("EEA"), Switzerland, or the United Kingdom (“UK”), please see the "Note to Individuals in the EEA, UK and Switzerland" section below.

Third parties

SALT may disclose your personal information to our service providers to the extent necessary to complete your transactions with us, with your consent, or as obligated by law or if you violate our Terms of Service.  SALT may also share anonymous data to improve the performance of our Website.

SALT does not sell your personal information to other parties, and has not sold your personal information for any monetary benefit in the last twelve (12) months. SALT does not share your information with third parties for the third parties’ direct marketing purposes.

5. DATA SECURITY

The security, integrity, and confidentiality of your personal information are extremely important to us.  To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

6. COOKIES AND ANALYTICAL TOOLS

When accessing and visiting our Website, data may be collected from your through the use of cookies, which are sent to your computer and saved automatically.  We use required cookies to make our Website functional and maintain and operate our Website.  We also use cookies to improve your experience on our Website and recognize your preferences, including to analyze traffic on our Website and run analytics, remember your preferences, and optimize your experience by personalizing content. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Website.

Cookies and/or other analytical tools that we may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, date and time information, and other technical information about your computer.

Here is a list of cookies that we use:

_session_id, unique token [sessional]

Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit [no data held, persistent for 30 minutes from the last visit]

Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq [no data held, expires midnight (relative to the visitor) of the next day]

Counts the number of visits to a store by a single customer.

cart [unique token, persistent for 2 weeks]

Stores information about the contents of your cart.

_secure_session_id [ unique token, sessional]

storefront_digest [unique token, indefinite]

If the shop has a password, this is used to determine if the current visitor has access uniform across browsers.

Most browsers support cookies and allow visitors to disable or block them.  You can set your browser so that all cookies will be rejected or that you will receive a message when a cookie is being sent.  However, some functions or services on our Websites may not work properly without cookies.  Unless you disable cookies or do not accept our cookies, by using our Website and online services, you agree that you accept these types of cookies and related technologies on your device.

Analytic tools, such as Google Analytics, may also be used to help make our Website work better and help us understand how you use our Website and what parts of our Website are being utilized.  Google provides an opt-out for this tool here.

7. DO NOT TRACK SIGNALS

Some browsers have a “do not track” feature. It lets you tell websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our Website is not currently set up to respond to these signals.

8. NOTICE TO INDIVIDUALS IN THE EEA, UK AND SWITZERLAND

If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data.

Legal Basis for Processing

SALT will only process personal data about in accordance with the following legal basis:

Necessity

As necessary to perform our responsibilities under our contract with you.  For example, by processing your order and delivering the products you purchase, or provide customer service to ensure you receive and are satisfied with your product;

Legitimate Interest

When SALT has a legitimate interest in processing your personal data. For example, to communicate with you about changes to our Services or legal documents, to prevent fraud, or to provide, protect and improve our products and services;

Consent

If you have provided consent to a specific activity, for example for marketing and communications; and

Legal Obligation

In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.

Data Subject Requests

You have a number of rights including the right to request access to, change or correct, or remove your personal data, or delete your information or account.  You have the right to change your marketing preferences or withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal.  If you wish to exercise any of these rights, please submit a request at service @ saltoptics.com, or to unsubscribe from marketing or access and change any of your information follow the instructions as laid out in this Privacy Policy.

In addition, you may also have the right to lodge a complaint with your local data protection supervisory authority.

Data Transfers

In order to offer our products to customers in different countries, your personal data may be transferred to or accessed by entities, including SALT affiliates and subsidiaries, to perform processing activities such as those described in this Privacy Policy in connection with our products and services.  The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law.  When you visit, shop or register with SALT online, your personal data is controlled by Salt Optics, Inc., 1607 Monrovia Ave Costa Mesa California US 92627.  However, your data may also be processed by our subsidiary in France, which may receive or transfer information to us.  Not all countries may offer the same level of data protection. If we transfer your personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of data protection under applicable data protection law, according to binding corporate rules, or according to binding contractual provisions.

9. RETENTION OF PERSONAL INFORMATION

SALT processes and stores your personal information based on its business needs, to the extent needed to complete your purchase, maintain our relationship with you, and/or provide you with the communications you requested, and to comply with legal obligations.  

10. CHOICES TO OPT-OUT

If you change your mind about wanting to receive marketing communications, you may withdraw your consent for us to contact you at any time, by updating your preferences in your online account or using the following methods:

Emails

Opt out of receiving marketing-related emails by following the unsubscribe instructions at the bottom of marketing emails you receive.

Text messages

Opt out of receiving marketing-related texts by following the unsubscribe instructions included in texts you receive.

Postal mail

Opt out of receiving marketing-related mail by contacting us at ecommerce@saltoptics.com or mailing us at: saltoptics, 1607 Monrovia Ave, Costa Mesa California 92627.

11. NOTICE REGARDING MINORS

We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our website is directed to children. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

If you learn that a child has provided us with personal information in violation of this Privacy Policy, or you are under 18 and would like information provided to us removed, please alert us at service @ saltoptics.com.

12. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

You may change or update your personal information through your online account or by contacting us at ecommerce@saltoptics.com.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  When we make changes to this Privacy Policy, we will post the updated policy on our Websites and update the policy’s effective date.  Your continued use of our Websites following the posting of changes constitutes your acceptance of such changes. 

This Privacy Policy was last updated on: February 17, 2022.

14. CONTACT US

If you have any questions about this Privacy Policy, or the ways in which SALT collects and uses your information, please contact us at service @ saltoptics.com or by mail at:

Saltoptics

Attn: Privacy Compliance Officer

1607 Monrovia Ave Costa Mesa California US 92627

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