Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Third party payment processors
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Third party links
Our Website may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
- INFORMATION WE COLLECT AND HOW WE COLLECT IT
Information that you provide:
- Personal Identifiers
We collect personal identifiers such as your name, shipping address, billing address, email address, phone number, profile and account registration information, and any other information you choose to provide, when you create an account, place an order, sign up for marketing communications, or contact our customer service.
- Payment Information
When you make a purchase, we will collect that payment information including credit or debit cards, or other means of purchase. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment information.
- History of purchases and personal preferences
We receive and maintain information related to your purchase and return history, products you considered or were interested in, purchasing preferences and tendencies, and any information you provide through user feedback.
Information we collect when you use our Website:
- Device and Usage Information
We receive information about the device and software you use to access website and your interactions with our Website, including your IP address, the pages or other content you view, the searches you conduct, and the dates and times of your visits.
- Information from cookies and similar technologies
- HOW WE USE AND PROCESS INFORMATION
SALT collects and processes personal information to:
- Complete purchase orders and deliver products, and facilitate returns and exchanges
- Complete payment transactions
- Establish and maintain your account and billing records, and maintain our relationship with you
- Provide customer service
- Protect your account and detect and prevent fraud
- Market new products, promotions, and updates
- Manage and protect our networks
- Research, develop and market new products and services
- Maintain, operate, and improve our Website and optimize your online experience
- For all other related legitimate business purposes
- SHARING YOUR PERSONAL INFORMATION
The information we collect about you may be accessed by our wholly-owned subsidiary, located in France, as permitted by applicable law, which uses the information to provide customer service, to perform administrative tasks, and to conduct marketing services. Your personal data will be subject to safeguards and protections in accordance with applicable law and standards. If you are a resident of the European Economic Area ("EEA"), Switzerland, or the United Kingdom (“UK”), please see the "Note to Individuals in the EEA, UK and Switzerland" section below.
SALT may disclose your personal information to our service providers to the extent necessary to complete your transactions with us, with your consent, or as obligated by law or if you violate our Terms of Service. SALT may also share anonymous data to improve the performance of our Website.
SALT does not sell your personal information to other parties, and has not sold your personal information for any monetary benefit in the last twelve (12) months. SALT does not share your information with third parties for the third parties’ direct marketing purposes.
- DATA SECURITY
The security, integrity, and confidentiality of your personal information are extremely important to us. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
- COOKIES AND ANALYTICAL TOOLS
Cookies and/or other analytical tools that we may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, date and time information, and other technical information about your computer.
Here is a list of cookies that we use:
_session_id, unique token [sessional]
Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit [no data held, persistent for 30 minutes from the last visit]
Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq [no data held, expires midnight (relative to the visitor) of the next day]
Counts the number of visits to a store by a single customer.
cart [unique token, persistent for 2 weeks]
Stores information about the contents of your cart.
_secure_session_id [ unique token, sessional]
storefront_digest [unique token, indefinite]
If the shop has a password, this is used to determine if the current visitor has access uniform across browsers.
Most browsers support cookies and allow visitors to disable or block them. You can set your browser so that all cookies will be rejected or that you will receive a message when a cookie is being sent. However, some functions or services on our Websites may not work properly without cookies. Unless you disable cookies or do not accept our cookies, by using our Website and online services, you agree that you accept these types of cookies and related technologies on your device.
Analytic tools, such as Google Analytics, may also be used to help make our Website work better and help us understand how you use our Website and what parts of our Website are being utilized. Google provides an opt-out for this tool here.
- DO NOT TRACK SIGNALS
Some browsers have a “do not track” feature. It lets you tell websites you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our Website is not currently set up to respond to these signals.
- NOTICE TO INDIVIDUALS IN THE EEA, UK AND SWITZERLAND
If you are in the EEA, UK or Switzerland, you have certain rights and protections under the law regarding our processing of your personal data.
Legal Basis for Processing
SALT will only process personal data about in accordance with the following legal basis:
As necessary to perform our responsibilities under our contract with you. For example, by processing your order and delivering the products you purchase, or provide customer service to ensure you receive and are satisfied with your product;
When SALT has a legitimate interest in processing your personal data. For example, to communicate with you about changes to our Services or legal documents, to prevent fraud, or to provide, protect and improve our products and services;
If you have provided consent to a specific activity, for example for marketing and communications; and
In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.
Data Subject Requests
In addition, you may also have the right to lodge a complaint with your local data protection supervisory authority.
- RETENTION OF PERSONAL INFORMATION
SALT processes and stores your personal information based on its business needs, to the extent needed to complete your purchase, maintain our relationship with you, and/or provide you with the communications you requested, and to comply with legal obligations.
- CHOICES TO OPT-OUT
If you change your mind about wanting to receive marketing communications, you may withdraw your consent for us to contact you at any time, by updating your preferences in your online account or using the following methods:
Opt out of receiving marketing-related emails by following the unsubscribe instructions at the bottom of marketing emails you receive.
Opt out of receiving marketing-related texts by following the unsubscribe instructions included in texts you receive.
Opt out of receiving marketing-related mail by contacting us at email@example.com or mailing us at: saltoptics, 1607 Monrovia Ave, Costa Mesa California 92627.
- NOTICE REGARDING MINORS
We do not knowingly collect, maintain, or use personal information from children under 18 years of age, and no part of our website is directed to children. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
- ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You may change or update your personal information through your online account or by contacting us at firstname.lastname@example.org.
- CONTACT US
Attn: Privacy Compliance Officer
1607 Monrovia Ave Costa Mesa California US 92627